Services A-Z (43)
Audio Visual
IT’s Audio Visual services loan equipment and provide support for various UCA functions. These services are available to all faculty, staff, and approved student organizations.
Audio Visual
Our Audio Visual team can help you plan your next technology purchase.
Instructional Technology
Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.
Instructional Technology
Use this service to submit a request for assistance with Blackboard Learn.
Accounts & Access
Manage passwords using Password Self-Service.
Computers & Printers
Report an issue or request assistance with a University-owned computer or other hardware device.
Computers & Printers
Use this service to request assistance completing the physical setup of a new computer
Networking & Wireless
Use this service to request installation of a data line where one does not already exist or activation of an existing line.
Reports, Programming, and Enterprise Applications / Degree Works
Used to request a change in Degree Works production environment
Reports, Programming, and Enterprise Applications / Degree Works
Use this option to report an issue with the Degree Works application
Accounts & Access / Email
Request an email account for a department, program, or unique campus function (rather than for a person).
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.
Accounts & Access
Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.
Accounts & Access
Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.
Computers & Printers
Request support for a hardware issue in a lab or classroom environment.
Software & Programs
Request support for a software issue in a lab or classroom environment.
Software & Programs
Request specific software to be deployed in a lab or classroom environment.
Audio Visual
The Media Viewing room, located in Burdick Hall 205, can be reserved using EMS/Centralized Scheduling.
Reports, Programming, and Enterprise Applications
Request changes to an existing report.
Accounts & Access
Report an issue with a network account.
Accounts & Access
Retrieve your username and password (for new students and employees) or retrieve your network PIN for access to Self-Service (former students and employees).
Networking & Wireless
Report an issue with the UCA campus network (wired).
Reports, Programming, and Enterprise Applications / myUCA
New services can be added to myUCA as needed. To get started, submit this request.
Reports, Programming, and Enterprise Applications
Use this service request to have a new report created, whether it be a one-time request for data or a recurring report.
Software & Programs
Install Microsoft Office 365 for free on your personal devices.
Accounts & Access / Pool Drives
Request pool drive access for an employee (including for a graduate assistant or student worker).
Accounts & Access / Pool Drives
When you're running out of drive space on your pool drive, we can fix that.
Computers & Printers / Printers/Copiers
IT can help you get a supported printer installed and ready to use.
Computers & Printers / Printers/Copiers
Request help with a printer-related issue.
Computers & Printers
This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.
Accounts & Access
Request an account to be removed more quickly than the standard process.
Instructional Technology
Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.
Reports, Programming, and Enterprise Applications / myUCA
UCA can support SSO via CAS, SAML, and some other technologies. To get started with a new integration, submit a request.
Software & Programs
Use this service to report general software issues.
Software & Programs
Request specific software be made available for installation on university-managed workstations.
Software & Programs
Request assistance installing an application.
Networking & Wireless
Use this form to request a static IP address for a networked device
Instructional Technology
Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, G Suite applications, etc.
Accounts & Access
Unlock your account via Password Self-Service.
Accounts & Access
Request a change to your UCA username and email address.
Computers & Printers
Use this service to request to have a computer updated to Windows 10
Networking & Wireless
Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network
Networking & Wireless
Use this form to report an issue with the UCA campus wireless network.