Service Catalog

Categories (8)

Accounts & Access

Pool drives, network and email accounts, and user access requests

For information regarding UCA's Active Account policy, please see https://uca.teamdynamix.com/TDClient/1923/Porta...

For information regarding preferred name, please see https://uca.edu/registrar/preferred-name-update/
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Audio Visual

Equipment loans, media room reservation, and consulting services
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Computers & Printers

Computer and printer setups, technology purchasing guide, and equipment management
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Instructional Technology

Learning management system tasks and requests. Includes Blackboard and Respondus
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Networking & Wireless

Requests for wireless registration, VoIP phones, static IP addresses, new data lines, etc.
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Reports, Programming, and Enterprise Applications

Assistance with optimizing data and generating reports. IT staff is available to analyze problems and/or desired changes to either the data in Banner or current business processes and the impact those changes can have on different areas.
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Security

VPN access and issues, Firewall rules, etc
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Software & Programs

Install applications for academic and personal use
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Services (4)

CAHSS Service Request

CHBS Service Request

COB Service Request

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