Service Catalog

Categories (8)

Accounts & Access

Pool drives, network and email accounts, and user access requests

For information regarding UCA's Active Account policy, please see

For information regarding preferred name, please see

Audio Visual

Equipment loans, media room reservation, and consulting services

Computers & Printers

Computer and printer setups, technology purchasing guide, and equipment management

Instructional Technology

Learning management system tasks and requests. Includes Blackboard and Respondus

Networking & Wireless

Requests for wireless registration, VoIP phones, static IP addresses, new data lines, etc.

Reports, Programming, and Enterprise Applications

Assistance with optimizing data and generating reports. IT staff is available to analyze problems and/or desired changes to either the data in Banner or current business processes and the impact those changes can have on different areas.


VPN access and issues, Firewall rules, etc

Software & Programs

Install applications for academic and personal use

Services (4)

Get Help

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.