Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Request access to various internal network resources from off campus


Report an issue with a VoIP phone


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request a change to your UCA username and email address.


Use this service to report general software issues.


Use this service request if you need a Duo token for multi-factor authentication.


Use this service to request assistance completing the physical setup of a new computer


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Request a licensed enterprise Zoom account


Request an email account for a department, program, or unique campus function (rather than for a person).


Request a new account for Perceptive Content


Install Microsoft Office 365 for free on your personal devices.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service to submit a request for assistance with Blackboard Learn.


Request assistance installing an application.


Use this form to request a static IP address for a networked device


Use this service to request to have a computer updated to the most recent macOS


Request access to ReportingXpress


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


Used to request a change in Degree Works production environment