Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request a new account for Perceptive Content


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


As part of the LMS evaluation process, you can request access to any of the available sandboxes - Bb Ultra, Brightspace, and/or Canvas


Report an issue with a VoIP phone


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request a change to your UCA username and email address.


Request access to various internal network resources from off campus


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


Use this service to report general software issues.


Request access to a former employee's network data


In an order to accommodate space limitations within Blackboard, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


Report an issue with a network account.


Report an issue with email delivery


Install Microsoft Office 365 for free on your personal devices.


Report an issue or request assistance with a University-owned computer or other hardware device.