Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


As part of the LMS evaluation process, you can request access to any of the available sandboxes - Bb Ultra, Brightspace, and/or Canvas


Request a licensed enterprise Zoom account


Request access to various internal network resources from off campus


Report an issue with a VoIP phone


Request a change to your UCA username and email address.


Use this service request if you need a Duo token for multi-factor authentication.


Install Microsoft Office 365 for free on your personal devices.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Report an issue or request assistance with a University-owned computer or other hardware device.


Use this service to request assistance completing the physical setup of a new computer


Request a new account for Perceptive Content


Manage passwords using Password Self-Service.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request an email account for a department, program, or unique campus function (rather than for a person).


Report an issue with email delivery


Request access to a former employee's network data


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


IT can help you get a supported printer installed and ready to use.