Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Request access to various internal network resources from off campus


Report an issue with a VoIP phone


Use this service request if you need a Duo token for multi-factor authentication.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Report an issue with email delivery


Request an email account for a department, program, or unique campus function (rather than for a person).


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request a new account for Perceptive Content


Use this service to request assistance completing the physical setup of a new computer


Request a change to your UCA username and email address.


Request a licensed enterprise Zoom account


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


Request access to a former employee's network data


Used to request a change in Degree Works production environment


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Install Microsoft Office 365 for free on your personal devices.


Manage passwords using Password Self-Service.


Request pool drive access for an employee (including for a graduate assistant or student worker).