Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request access to various internal network resources from off campus


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service request if you need a Duo token for multi-factor authentication.


Use this service to submit a request for assistance with Brightspace LMS.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Request an email account for a department, program, or unique campus function (rather than for a person).


Report an issue with email delivery


In an order to accommodate space limitations within our LMS, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


Report an issue with a network account.


Install Microsoft Office 365 for free on your personal devices.


Request access to a former employee's network data


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Report an issue with a VoIP phone


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request support for a software issue in a lab or classroom environment.


When you're running out of drive space on your pool drive, we can fix that.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Manage passwords using Password Self-Service.


Request a licensed enterprise Zoom account


Request a change to your UCA username and email address.