Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.

Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network

Request pool drive access for an employee (including for a graduate assistant or student worker).

Report an issue or request assistance with a University-owned computer or other hardware device.

Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.

Request a change to your UCA username and email address.

Request changes to an existing report.

Use this service request to have a new report created, whether it be a one-time request for data or a recurring report.

Request an email account for a department, program, or unique campus function (rather than for a person).

Use this form to report an issue with the UCA campus wireless network.

Use this form to request a static IP address for a networked device

Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, G Suite applications, etc.

This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.

Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.

Use this service to submit a request for assistance with Blackboard Learn.

Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.

Report an issue with the UCA campus network (wired).

IT can help you get a supported printer installed and ready to use.

Request specific software be made available for installation on university-managed workstations.

When you're running out of drive space on your pool drive, we can fix that.

Request support for a hardware issue in a lab or classroom environment.

Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.

Use this service to request to have a computer updated to Windows 10

Use this service to request installation of a data line where one does not already exist or activation of an existing line.

Request an account to be removed more quickly than the standard process.