Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.

Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network

Request a licensed enterprise Zoom account

Report an issue or request assistance with a University-owned computer or other hardware device.

Request a change to your UCA username and email address.

Use this form to request a static IP address for a networked device

This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.

Request changes to an existing report.

IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.

Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.

Request pool drive access for an employee (including for a graduate assistant or student worker).

Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, G Suite applications, etc.

Use this service to submit a request for assistance with Blackboard Learn.

Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.

Request an email account for a department, program, or unique campus function (rather than for a person).

Use this service to request assistance completing the physical setup of a new computer

Retrieve your username and password (for new students and employees) or retrieve your network PIN for access to Self-Service (former students and employees).

Report an issue with a network account.

Request assistance installing an application.

Install Microsoft Office 365 for free on your personal devices.

Request specific software to be deployed in a lab or classroom environment.

New services can be added to myUCA as needed. To get started, submit this request.

Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.

Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.