Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request a licensed enterprise Zoom account


Use this form to report an issue with the UCA campus wireless network.


Request a change to your UCA username and email address.


Report an issue with a VoIP phone


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request access to various internal network resources from off campus


Use this form to request a static IP address for a networked device


IT can help you get a supported printer installed and ready to use.


Report an issue with email delivery


Install Microsoft Office 365 for free on your personal devices.


Use this service to submit a request for assistance with Blackboard Learn.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request help with a printer-related issue.


Request a new account for Perceptive Content


Request assistance installing an application.


Forward emails with suspected phishing attempts.


Report an issue or request assistance with a University-owned computer or other hardware device.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.