Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Report an issue with a VoIP phone


Report an issue or request assistance with a University-owned computer or other hardware device.


Request a change to your UCA username and email address.


Request access to various internal network resources from off campus


Install Microsoft Office 365 for free on your personal devices.


Use this service to submit a request for assistance with Brightspace LMS.


Request a licensed enterprise Zoom account


Report an issue with email delivery


Use this form to report an issue with the UCA campus wireless network.


Use this service request if you need a Duo token for multi-factor authentication.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Manage passwords using Password Self-Service.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Used to request a change in Degree Works production environment


Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.