Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request access to various internal network resources from off campus


Request a change to your UCA username and email address.


Report an issue with email delivery


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service request if you need a Duo token for multi-factor authentication.


Install Microsoft Office 365 for free on your personal devices.


Report an issue with a VoIP phone


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Use this service to submit a request for assistance with Brightspace LMS.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


In an order to accommodate space limitations within our LMS, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


Request a new account for Perceptive Content


Request an email account for a department, program, or unique campus function (rather than for a person).


Used to request a change in Degree Works production environment


Use this service to report general software issues.


Report an issue or request assistance with a University-owned computer or other hardware device.


Report an issue with a network account.