Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Report an issue with a VoIP phone


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request a change to your UCA username and email address.


Request access to various internal network resources from off campus


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


Install Microsoft Office 365 for free on your personal devices.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request a licensed enterprise Zoom account


Use this form to request a static IP address for a networked device


Request assistance installing an application.


Request a new account for Perceptive Content


Use this service request if you need a Duo token for multi-factor authentication.


Manage passwords using Password Self-Service.


Use this service to submit a request for assistance with Blackboard Learn.


Request an account to be removed more quickly than the standard process.


Report an issue with the UCA campus network (wired).


Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.