Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request access to various internal network resources from off campus


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Use this service request if you need a Duo token for multi-factor authentication.


Install Microsoft Office 365 for free on your personal devices.


Use this service to submit a request for assistance with Blackboard Learn.


Request a licensed enterprise Zoom account


Report an issue with a VoIP phone


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request a new account for Perceptive Content


Request a change to your UCA username and email address.


Use this form to report an issue with the UCA campus wireless network.


Request specific software to be deployed in a lab or classroom environment.


IT can help you get a supported printer installed and ready to use.


Report an issue with email delivery


Request an email account for a department, program, or unique campus function (rather than for a person).


Report an issue or request assistance with a University-owned computer or other hardware device.


Use this service to request assistance completing the physical setup of a new computer