Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request access to various internal network resources from off campus


Request a change to your UCA username and email address.


Request a licensed enterprise Zoom account


Request pool drive access for an employee (including for a graduate assistant or student worker).


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Report an issue with a VoIP phone


Use this form to report an issue with the UCA campus wireless network.


Manage passwords using Password Self-Service.


Request an email account for a department, program, or unique campus function (rather than for a person).


Use this form to request a static IP address for a networked device


Use this service request if you need a Duo token for multi-factor authentication.


Use this service to report general software issues.


Install Microsoft Office 365 for free on your personal devices.


Use this service to submit a request for assistance with Blackboard Learn.


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


Request an account to be removed more quickly than the standard process.


Request a new account for Perceptive Content


Unlock your account via Password Self-Service.


IT can help you get a supported printer installed and ready to use.