Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Report an issue with a VoIP phone


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request a licensed enterprise Zoom account


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request a new account for Perceptive Content


Request access to various internal network resources from off campus


Request an email account for a department, program, or unique campus function (rather than for a person).


IT can help you get a supported printer installed and ready to use.


Install Microsoft Office 365 for free on your personal devices.


Use this service to request to have a computer updated to Windows 11


Use this service to submit a request for assistance with Blackboard Learn.


Used to request a change in Degree Works production environment


Use this service to request assistance completing the physical setup of a new computer


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Use this service to report general software issues.


Manage passwords using Password Self-Service.


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Request assistance installing an application.


Use this form to request a static IP address for a networked device