Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Report an issue with a VoIP phone


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request access to various internal network resources from off campus


Request assistance installing an application.


Request a change to your UCA username and email address.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Install Microsoft Office 365 for free on your personal devices.


Request a licensed enterprise Zoom account


Request access to a former employee's network data


Request specific software to be deployed in a lab or classroom environment.


Use this service to submit a request for assistance with Blackboard Learn.


Request access to ReportingXpress


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


Report an issue or request assistance with a University-owned computer or other hardware device.


Report an issue with email delivery


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.