Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Request access to various internal network resources from off campus


Request a change to your UCA username and email address.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request a new account for Perceptive Content


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request a licensed enterprise Zoom account


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Request an email account for a department, program, or unique campus function (rather than for a person).


Use this service to request assistance completing the physical setup of a new computer


Use this service request if you need a Duo token for multi-factor authentication.


Report an issue with a VoIP phone


When you're running out of drive space on your pool drive, we can fix that.


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


In an order to accommodate space limitations within Blackboard, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


IT can help you get a supported printer installed and ready to use.


Install Microsoft Office 365 for free on your personal devices.


Request assistance installing an application.


Use this form to request a static IP address for a networked device