My Recently Visited Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


Use this service request if you need a Duo token for multi-factor authentication.


Report an issue with email delivery


Use this service to submit a request for assistance with Brightspace LMS.


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


In an order to accommodate space limitations within our LMS, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


Request a licensed enterprise Zoom account


Used to request a change in Degree Works production environment


Install Microsoft Office 365 for free on your personal devices.


Retrieve your username and password (for new students and employees) or retrieve your network PIN for access to Self-Service (former students and employees).


Request help with a printer-related issue.


Request an email account for a department, program, or unique campus function (rather than for a person).


Request an account to be removed more quickly than the standard process.


Request a change to your UCA username and email address.


Use this form to request a static IP address for a networked device


Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request access to a former employee's network data