Report an issue with the UCA campus network (wired).
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.
This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.
Request changes to an existing report.
Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network
Request a licensed enterprise Zoom account
Use this service to report general software issues.
Request an email account for a department, program, or unique campus function (rather than for a person).
IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.
Use this service to submit a request for assistance with Blackboard Learn.
Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, G Suite applications, etc.
Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.
The Media Viewing room, located in Burdick Hall 205, can be reserved using EMS/Centralized Scheduling.
Manage passwords using Password Self-Service.
Request a change to your UCA username and email address.
Use this form to request a static IP address for a networked device
Request pool drive access for an employee (including for a graduate assistant or student worker).
Unlock your account via Password Self-Service.
Use this service to request assistance completing the physical setup of a new computer
Request support for a hardware issue in a lab or classroom environment.
Use this form to report an issue with the UCA campus wireless network.
Use this service to request to have a computer updated to Windows 10
Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.
Use this service to request installation of a data line where one does not already exist or activation of an existing line.