My Recently Visited Services
Use this service to submit a request for assistance with Blackboard Learn.
Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.
Use this option to report an issue with the Degree Works application
UCA can support SSO via CAS, SAML, and some other technologies. To get started with a new integration, submit a request.
Report an issue or request assistance with a University-owned computer or other hardware device.
Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network
Request pool drive access for an employee (including for a graduate assistant or student worker).
IT’s Audio Visual services loan equipment and provide support for various UCA functions. These services are available to all faculty, staff, and approved student organizations.
New services can be added to myUCA as needed. To get started, submit this request.
Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.
In an order to accommodate space limitations within Blackboard, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.
Our Audio Visual team can help you plan your next technology purchase.
Use this service to request installation of a data line where one does not already exist or activation of an existing line.
IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.
IT can help you get a supported printer installed and ready to use.
Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, Google Workspace (formerly G Suite) applications, etc.
Used to request a change in Degree Works production environment
Request access to a former employee's network data
Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.
Use this service to request to have a computer updated to the most recent macOS