My Recently Visited Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Use this service to report general software issues.


Request access to various internal network resources from off campus


Request an account to be removed more quickly than the standard process.


Request a change to your UCA username and email address.


Unlock your account via Password Self-Service.


Use this form to request a static IP address for a networked device


Install Microsoft Office 365 for free on your personal devices.


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request access to a former employee's network data


Request a licensed enterprise Zoom account


Manage passwords using Password Self-Service.


Report an issue with a VoIP phone


Request assistance installing an application.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


IT’s Audio Visual services loan equipment and provide support for various UCA functions. These services are available to all faculty, staff, and approved student organizations.


Use this service to request assistance completing the physical setup of a new computer


Report an issue with email delivery


Report an issue with the UCA campus network (wired).


Request pool drive access for an employee (including for a graduate assistant or student worker).


Retrieve your username and password (for new students and employees) or retrieve your network PIN for access to Self-Service (former students and employees).