My Recently Visited Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Request a change to your UCA username and email address.


Install Microsoft Office 365 for free on your personal devices.


Request access to various internal network resources from off campus


Manage passwords using Password Self-Service.


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


Use this service request if you need a Duo token for multi-factor authentication.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Use this service to submit a request for assistance with Blackboard Learn.


IT can help you get a supported printer installed and ready to use.


Request assistance installing an application.


Use this service to request to have a computer updated to Windows 11


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Request an account to be removed more quickly than the standard process.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request access to a former employee's network data


Report an issue with a VoIP phone


Request a licensed enterprise Zoom account


Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, Google Workspace (formerly G Suite) applications, etc.


Request an email account for a department, program, or unique campus function (rather than for a person).