My Recently Visited Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Install Microsoft Office 365 for free on your personal devices.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service to submit a request for assistance with Blackboard Learn.


Request access to various internal network resources from off campus


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


Request specific software to be deployed in a lab or classroom environment.


Request a licensed enterprise Zoom account


Report an issue or request assistance with a University-owned computer or other hardware device.


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.


Use this option to report an issue with the Degree Works application


Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, Google Workspace (formerly G Suite) applications, etc.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Report an issue with a VoIP phone