My Recently Visited Services

Request a licensed enterprise Zoom account


Use this service to request assistance completing the physical setup of a new computer


Use this service request if you need a Duo token for multi-factor authentication.


Request assistance installing an application.


Use this form to report an issue with the UCA campus wireless network.


Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Install Microsoft Office 365 for free on your personal devices.


Request specific software be made available for installation on university-managed workstations.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Use this service to submit a request for assistance with Blackboard Learn.


Request access to a former employee's network data


Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, Google Workspace (formerly G Suite) applications, etc.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request pool drive access for an employee (including for a graduate assistant or student worker).


Report an issue with a VoIP phone


Manage passwords using Password Self-Service.


Request an email account for a department, program, or unique campus function (rather than for a person).


Retrieve your username and password (for new students and employees) or retrieve your network PIN for access to Self-Service (former students and employees).


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.