My Recently Visited Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Install Microsoft Office 365 for free on your personal devices.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.


IT can help you get a supported printer installed and ready to use.


Report an issue with email delivery


The Media Viewing room, located in Burdick Hall 205, can be reserved using EMS/Centralized Scheduling.


Report an issue with a VoIP phone


Use this service to submit a request for assistance with Blackboard Learn.


Use this form to report an issue with the UCA campus wireless network.


Use this service to request to have a computer updated to Windows 11


Request access to ReportingXpress


Unlock your account via Password Self-Service.


Request a licensed enterprise Zoom account


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


When you're running out of drive space on your pool drive, we can fix that.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Use this option to report an issue with the Degree Works application


Instructional Technology can provide specialized training upon request. Sample topics include Blackboard, Respondus, Google Workspace (formerly G Suite) applications, etc.


Request access to various internal network resources from off campus


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request specific software be made available for installation on university-managed workstations.