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Creating a Canned Response
Creating a Canned Response
Click
Compose
, and type in the message you would like to save as a canned response. Delete any email signatures from the window before continuing.
Click the arrow at the bottom right of the window, roll over
Canned responses
, and then click
New canned response
. This will save the message as a canned response for future use. To overwrite a previously created canned response, click the title of the canned response.
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Check out this article I found in the IT Client Portal knowledge base.<br /><br /><a href="https://uca.teamdynamix.com/TDClient/1923/Portal/KB/ArticleDet?ID=86345">https://uca.teamdynamix.com/TDClient/1923/Portal/KB/ArticleDet?ID=86345</a><br /><br />Creating a Canned Response