Enabling the Canned Responses Feature

Before you can use canned responses, you must enable the Google Lab on Gmail.

Gear_settings

NOTE: You must be directly logged into a Gmail account to access the Labs tab. The Labs tab is unavailable with delegated or proxy access to the account.

  1. Login to your UCA Gmail account.
  2. At the top right, click the gear button, and then click Settings.
  3. Click the tab Labs.
  4. Find Canned Responses in the list, and then click Enable.
  5. Click Save Changes.