Having Problems Connecting?

Tags Wifi
  • Make sure you’re connected to UCAWIRELESS and can access wifi.campus.uca.edu. If you are not authenticated, you will be redirected to the device registration page.
  • Try disabling and re-enabling wireless on your device.
  • Make sure your device is obtaining a valid IP address. Your IP address should be in the format 161.31.x.x.
  • Disable MAC Randomization:

    iPhone, iPad, or iPod touch

    1. Open the Settings app, then tap Wi-Fi.
    2. Tap the information button  next to a network.
    3. Tap to turn Private Address on or off. If your device joined the network without using a private address, a privacy warning explains why.
    4.  Turn Wi-Fi off and back on
    Step 1:
    Go to the Settings app on your Android device.
    Step 2:
    Tap on Network & Internet or Connections > Wi-Fi
    Step 3:
    Tap the gear icon next to the Wi-Fi name of the Linksys router or node your device is connected to.
    Step 4:
    Tap on MAC address type.
    Step 5:
    Select Use device MAC.
    Step 6:
    Turn OFF your device's Wi-Fi and then ON again.
  • If you’re still unable to connect, contact the IT Help Desk.
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Article ID: 86278
Thu 9/5/19 11:46 AM
Tue 8/17/21 8:38 AM