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Using a Canned Response
Using a Canned Response
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Compose
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Click the arrow at the bottom right of the window, roll over
Canned responses
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Check out this article I found in the IT Client Portal knowledge base.<br /><br /><a href="https://uca.teamdynamix.com/TDClient/1923/Portal/KB/ArticleDet?ID=86346">https://uca.teamdynamix.com/TDClient/1923/Portal/KB/ArticleDet?ID=86346</a><br /><br />Using a Canned Response