Troubleshooting: I can't access Brightspace Student Success System

If you cannot access Brightspace Student Success System, ensure the following conditions have been met:

  • You have course-level access to Brightspace Student Success System
  • An administrator has added your course to the tool
  • Your course has an active status

If you have met all of these conditions, but you still cannot access the tool, contact your Brightspace Student Success System administrator.