Suggest remedial content with D2L Lumi Study Support

Recommendation generation in D2L Lumi Study Support

D2L Lumi Study Support prioritizes content recommendations based on existing learning outcome alignments between quiz questions and topics. If no alignment is found, it uses semantic comparison to match quiz questions with relevant content. In cases where multiple topics align with the same outcome, semantic comparison identifies the most relevant one.

For optimal results, associate your content and quiz questions with Standards (Learning Outcomes).


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Note: D2L Lumi Study Support applies to the following content topic types:
  • Pages
  • File topics (.doc, .docx, .odt, .pdf, .ppt, .pps, .pptx, .ppsx, .odp, .xls, .xlsx, .rtf, and .txt)
  • Web Links
  • Media Library topics

Supported activities and quiz configurations

Study Support supports only auto-graded quiz questions and content configurations.


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Important: Study Support does not support quizzes that have:

  • More than 20 quiz questions.
  • Written response questions.
  • Non-auto-graded questions.

Only auto-graded questions are supported.

Turn on Study Support for a quiz

You must turn on Study Support and configure settings for your quiz.


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Important: Ensure the quiz has the following:

  • Auto-graded question types
  • 20 or fewer questions
  • Learning outcomes are aligned to quiz questions and course content for the best results.

When you enable Study Support for a quiz, the following settings are automatically configured:

  • The Customize Quiz Results Displays option is disabled.
  • Auto-publish attempt results immediately upon completion is enabled.
  • Attempt grade is enabled.
  • The No Questions option for When published, display to learners is disabled.
  • The list of questions in the quiz is set to read-only and cannot be edited.

To enable Study Support for a quiz

  1. In your course navbar, click Quizzes.

    Brightspace navbar with Quizzes option outlined in red

  2. Do one of the following:
    • Click New Quiz.
    • Click the Actions menu of an existing quiz and select Edit.

      Quiz list with New Quiz button and Edit option selected from dropdown menu

  3. Under Evaluation & Feedback, enable Study Support.

    The Edit page of a quiz. The Evaluation & Feedback accordion is expanded to show the Study Support toggle.

  4. Under Set up Study Support, select from the following:
    • Include a generated overview of learners’ quiz attempt results: D2L Lumi Study Support generates a Quiz Feedback Summary based on any Standards (Learning Outcomes) aligned with your quiz.
      This is the paper note and pencil icon used for notes. Note: This option is only available when all quiz questions are aligned to learning outcomes and the same learning outcomes are aligned to at least one supported content topic, and the Suggest from any course activity option is selected.
    • Suggest from any course activity: D2L Lumi Study Support looks at all course content activities when making content recommendations.
      This is the paper note and pencil icon used for notes. Note: This option requires all quiz questions to be aligned to learning outcomes, and the same learning outcomes must be aligned to at least one supported content topic.
    • Suggest from selected course activities: Select up to 50 activities from the list of Content activities. Icons show whether an activity is hidden or has release conditions. To view items that aren’t included, focus or hover on Unsupported activity types.

      Select course activities dialog with activities available for selection.

  5. Select from the additional Evaluation & Feedback settings:
    • Deduct points for incorrect answers: Learners receive negative points for incorrect answers.
    • Auto-publish attempt results immediately upon completion: Auto-evaluated results are published and appear to learners.
    • Synchronize to grade book on publish: Publishes the learner's grade to the grade book after evaluation. This option requires the quiz to be connected to the grade book.
    • When published, display to learners:
      • Attempt grade
      • Select an option from the dropdown:
        • No questions
        • Incorrect questions only, with correct answers
        • Incorrect questions only, without correct answers
        • All questions, with correct answers
        • All questions, without correct answers

          Evaluation and Feedback dialog with quiz display options enabled.

  6. Click Save and Close.
  7. After a learner completes a quiz attempt, an AI-generated overview appears and recommended Content topics are suggested for review.

Copy quizzes with Study Support enabled

When you copy a course, quizzes with Study Support enabled retain their Study Support configuration in the destination course.

This behavior reduces manual setup when reusing quizzes across multiple courses.

For optimal results, D2L Lumi Study Support recommends associating your content and quiz questions with Standards (Learning Outcomes).

To learn how to align your quiz with Standards, refer to Associate course content with Standards.

For information about a learner's view of AI-generated feedback, refer to Using the Quizzes tool.


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Note: When Study Support is enabled on a quiz for the first time, one generation is consumed. This applies when the quiz is newly configured or copied from another course.

What learners see

After completing a quiz attempt with Study Support enabled, learners receive AI-generated feedback and recommended Content topics based on their incorrect answers.

Recommendations vary by quiz attempt and are intended to guide learners to relevant course materials for review.

Review generated feedback and recommendations

You can review the feedback and recommendations D2L Lumi Study Support provides to users who have completed a quiz attempt from Quizzes, the New Content Experience.


Quiz attempt with Study Support feedback highlighted.

Review generated feedback from Quizzes

  1. From your course navbar, click Quizzes.
  2. Locate a quiz with completed attempts and with Study Support enabled.
  3. Click the Actions menu for the quiz and select Grade.
  4. Click to open a quiz attempt.
  5. Review generated Study Support feedback.

Review generated feedback from the New Content Experience

  1. From your course navbar, click Content.
  2. Select a quiz activity to view the Completion Summary for that quiz.
  3. Click to open a quiz Attempt.
  4. Review generated Study Support feedback.

Review Lumi Insights for quizzes with Study Support

Watch this video to learn how to review analytics for completed quizzes when Study Support is enabled. Review the written steps below.

When Study Support is enabled for a quiz, Lumi Insights appear on the quiz topic page in the New Content Experience. Insights highlight where learners may need support and which resources help most.


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Important: Ensure Study Support is enabled for the quiz. If Lumi Insights are not visible, verify the setting and check that learner activity exists for the quiz.

To review the Lumi Insights:

  1. From the course navbar, click Content.
  2. Open the module that contains the quiz, then select the quiz topic.
  3. In the Lumi Insights panel, select the card to view more details.

    Insights details panel listing most viewed content, showing columns for suggested attempts, content views, and learners who received the suggestion.

    Insights details panel listing most viewed content, showing columns for suggested attempts, content views, and learners who received the suggestion.

Troubleshoot D2L Lumi Study Support

If Study Support feedback, recommendations, or Lumi Insights do not appear as expected, review the following:

  • Ensure Study Support is enabled for the quiz.
  • Ensure the quiz has 20 or fewer questions.
  • Ensure the quiz uses supported auto-graded question types.
  • Ensure the quiz does not include written response questions.
  • Ensure the quiz has completed attempts.
  • Ensure learning outcomes are aligned to quiz questions and supported content topics for best results.
  • Ensure selected course activities use supported content topic types.
  • Ensure copied quizzes still contain supported content topic alignments and learning outcomes.