Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request access to various internal network resources from off campus


Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service request if you need a Duo token for multi-factor authentication.


Request a licensed enterprise Zoom account


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Report an issue with a VoIP phone


IT can help you get a supported printer installed and ready to use.


Request a change to your UCA username and email address.


Request an email account for a department, program, or unique campus function (rather than for a person).


In an order to accommodate space limitations within Blackboard, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request a new account for Perceptive Content


Unlock your account via Password Self-Service.


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Request access to ReportingXpress


Use this request to have a disabled account temporarily enabled.


Report an issue with email delivery