Improving Your Connection

The main reason a wireless network performs poorly is interference from other networks and devices on the same frequency. To reduce wireless interference and improve the wireless performance for yourself and those around you on UCA’s campus, follow the tips below.

• • Eliminate any routers, cell phone mobile hotspots, or rogue wireless devices. Per UCA Board Policy 412, these devices are prohibited in residence halls (click here for a sample list of these devices). They can cause performance issues and create security risks for you and others who attempt to access the network (for more information, refer to this article from the Chronicle of Higher Education). People using a personal wireless router will be asked to remove the device from the network or it may be confiscated. Students should also report any rogue wireless devices to their RC, as that person is responsible for removing any interfering devices.
  • Disable any networks created by wireless printers. Wireless printers can create their own access points when installed (often without the user knowing), which interfere with UCA’s network. To prevent this problem, connect your printer using an USB cable to your computer. Alternatively, use a print kiosk on campus instead of a wireless printer.

• Limit the use of other devices that interfere with the network. Cordless phones, microwaves, game console controllers, and Bluetooth-enabled devices (such as keyboards, headsets, etc.) can all interfere with UCA’s wireless network frequency. While discontinuing use of these devices may not always be feasible, be aware they may be disrupting the network performance in the immediate area around you. Turn these devices off when you’re not using them.
• When possible, use a wired connection. Most residence hall rooms have a dedicated data jack. Connect to it using an Ethernet cable to bypass the wireless connection entirely.