My Recently Visited Services

Request pool drive access for an employee (including for a graduate assistant or student worker).


Use this service to request assistance completing the physical setup of a new computer


Install Microsoft Office 365 for free on your personal devices.


Request a change to your UCA username and email address.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IT can help you get a supported printer installed and ready to use.


Request assistance installing an application.


Manage passwords using Password Self-Service.


Report an issue with a network account.


IT’s Audio Visual services loan equipment and provide support for various UCA functions. These services are available to all faculty, staff, and approved student organizations.


Report an issue or request assistance with a University-owned computer or other hardware device.


Request administrative access to the Mainsaver application used by the Physical Plant


Respondus LockDown Browser is a secure browser for taking assessments (quizzes, tests, exams, etc.) in Blackboard. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


When you're running out of drive space on your pool drive, we can fix that.


Use this service request if you need a Duo token for multi-factor authentication.


Request support for a software issue in a lab or classroom environment.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.