Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Request access to various internal network resources from off campus


Request a change to your UCA username and email address.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request pool drive access for an employee (including for a graduate assistant or student worker).


Request a licensed enterprise Zoom account


Use this service request if you need a Duo token for multi-factor authentication.


Request a new account for Perceptive Content


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Use this service to request assistance completing the physical setup of a new computer


IT can help you get a supported printer installed and ready to use.


Report an issue with a VoIP phone


When you're running out of drive space on your pool drive, we can fix that.


Request an email account for a department, program, or unique campus function (rather than for a person).


Use this form to request a static IP address for a networked device


Use this service request to have a new programming report created, whether it be a one-time request for data or a recurring report.


Install Microsoft Office 365 for free on your personal devices.


Request courses to be crosslisted/merged within Blackboard, add users, and change availability dates.


UCA can support SSO via CAS, SAML, and some other technologies. To get started with a new integration, submit a request.


Report an issue or request assistance with a University-owned computer or other hardware device.