Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Use this service request if you need a Duo token for multi-factor authentication.


Request access to various internal network resources from off campus


Report an issue with a VoIP phone


Request pool drive access for an employee (including for a graduate assistant or student worker).


Report an issue with email delivery


Request a licensed enterprise Zoom account


Install Microsoft Office 365 for free on your personal devices.


Use this service to submit a request for assistance with Brightspace LMS.


Request a change to your UCA username and email address.


Request courses to be crosslisted/merged within Brightspace, add users, and change availability dates.


Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment, and uploaded to Blackboard.


Use this service to report general software issues.


Use this form to request a static IP address for a networked device


Request assistance installing an application.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Use this service to request assistance completing the physical setup of a new computer


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


Request an email account for a department, program, or unique campus function (rather than for a person).